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Changelog

Removing reporting target (2022-04-20)

Since target reporting is removed from chat, mentioning of it should also be removed.

Published tutorial for connecting external chat service into Giosg platform (2022-03-10)

Added Third-party visitor chat integration tutorial to navigation and removed draft warning.

Added Adding actions to the giosg visitor chat client (2022-03-09)

Added a document to explain adding actions to the giosg visitor chat client.

Added new field to memberships API documentation (2022-03-02)

Added is_user_deleted field to memberships API documentation.

Added tutorial for connecting external chat service into Giosg platform (2022-02-21)

Added draf version of Third-party visitor chat integration tutorial.

Improved Fetching chat conversations tutorial and updated some links.

Giosg WorkForce Management API documentation has been removed

Documentation regarding deprecated Giosg WorkForce Management API has been removed.

Interaction Builder Report Data Fetching (2022-02-09)

Added a document to explain how to gather reporting metrics from interactions that are created using Interaction Builder.

V1/V2 differences

Added V1/v2 differences documentation to the How the giosg script works.

Added giosg Transparency&Consent documentation

The new giosg script v2 is supporting Transparency&Consent preferences.

Deprecate multiple APIs following Giosg Script V2 launch (2021-12-16)

The new giosg script v2 release was to better support our current and new customers, the new giosg script is much faster, better for our customers SEO score and supports new exciting features.

  • Made giosg script V2 default for all new customers. (Existing customers can upgrade by contacting giosg support)
  • Lead forms are now deprecated;
  • Pipeline API has been deprecated;
  • Giosg Target product is now deprecated;
  • Chat and Button customizability has been simplified;

Added tutorial on how to embed new giosg to website and how to install chrome extension (2021-10-11)

Improved User Preferences updating API (2021-09-15)

Updated Interactions JS API docs (2021-08-05)

Updated Interaction Designer API docs (2021-08-02)

  • Remove an outdated link "listing interactions in collection"
  • Describe workspaceUid query parameter in Listing interactions

Added Conversational Reporting 101 tutorial (2021-07-23)

Updated Conversational Reporting API (2021-06-29)

Added tutorial on how to fetch counts of used tags (2021-06-28)

Updated Conversational Reporting API (2021-05-28)

  • Updated Interaction Copy API documentation with new optional argument, forceUniqueName. Note that default copied interaction naming behaviour has changed to not add numbering to the name in case the name is duplicate.

Updated Conversational Reporting API (2021-05-27)

Updated Conversational Reporting API (2021-05-20)

Added Interaction updating API documentation (2021-05-04)

Added new attributes to live interaction click and formdata events (2021-04-26)

Added Getting Started with Conversational Reporting (2021-04-15)

Interaction Designer Form Data API now works with interaction UUID instead of legacy project ID (2021-04-13)

  • Updated Interaction Designer Form data API to use new interactionUuid for filtering form data to be more consistent with other API endpoints. Added note on how the API use can get the interaction ID which is needed in the API call.

Added new attributes to live interaction click event (2021-04-13)

Fixed issue in example code of listening live interaction events (2021-04-12)

Updated Conversational Reporting API (2021-04-06)

Added Interaction Designer embedding tutorial (2021-03-31)

Updated Interaction Designer collection API (2021-03-24)

  • Updated Interaction Designer Collection API documentation with version in the url. Also renamed API endpoint from /groups to /collections to be consistent. Old API endpoint url's will still continue working as long as there are users using it.

Added Interaction copy API documentation (2021-03-15)

Added Interactions API documentation (2021-03-15)

Added Collections API documentation (2021-03-15)

Changelog document added to the site (2021-02-15)

  • Changelog contains info about all site changes

Old changelog

The old changelog can be found here.