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Supported browsers for visitors facing functionality on website

Browser Version Description
Firefox latest version Mobile and desktop
Google Chrome latest version Mobile and desktop
Safari latest version Mobile and desktop
Opera latest version Mobile and desktop
Chromium latest version Mobile and desktop
Edge latest version Mobile and desktop

Supported browsers and system requirements for agent UI

Giosg Agent UI will work with any modern laptop or desktop system which can run the latest version of any listed browser and sufficient internet connection. Google Chrome is recommended.

Browser Version Description
Firefox latest version Mobile and desktop
Google Chrome latest version Mobile and desktop
Safari latest version Mobile and desktop
Chromium latest version Mobile and desktop
Edge latest version Mobile and desktop

It is recommended that the system has at least full-hd resolution (1980x1080) and 8Gb of memory is also recommended.

Internet connection bandwith requirements depend on the Giosg products used. For live chat communication it is recommended to have at least 2Mbps download and 1Mbps upload speed in internet connection, faster connection will offer imnproved user experience and lower latency.

For video and audio calls to work best with full-hd resolution it is recommended to have a minimum of 8Mbps speed for download and upload, faster connection will offer imnproved user experience and lower latency.

Supported browsers for other giosg products

This includes for example Interaction Builder, Workflow Builder, Reporting, Calendar configurations and AI Assistant admin.

Browser Version Description
Google Chrome latest version Mobile and desktop
Edge latest version Mobile and desktop